Aura crashes on launch (BEX) in normal mode, ok in Safe Mode

Jun 5, 2011 at 12:44 PM

Hi, Aura crashes after a few seconds of launching it in Normal Mode (BEX error in the event log).

But in Safe Mode it works...

I've tried msconfig to stop startups - no change.

What sort of conflict or setting could do this?

Thanks!

(FWIW I have DEP on for all but exceptions - Aura can't be added as an exception anyway. But I don't believe the crash I'm seeing is anything to do with DEP)

Vista Ultimate 32 bit.

dal987

Aug 1, 2011 at 4:28 AM

The code that extracts the icon - for calculating the color - produces an exception under certain conditions that crashes Aura. I for example can crash Aura on a regular basis by starting Visio…